FAQS

What are the benefits of auto detailing my vehicle?

Auto detailing is probably the best and most valuable maintenance program for your vehicle. Car detailing is an important single process that covers a wide variety of techniques and products which, to get the best results, require considerable skill to apply. It is considered an efficient renovation and protection of the various surfaces of a vehicle to keep it working in good condition.

How long does it take to detail my car?

A FULL DETAIL, typically requires 4-6 hours, while an INTERIOR or EXTERIOR ONLY DETAIL requires only around 2-4 hours. Please allow more time for pickup trucks and SUVs. We will give you a better timeframe once we complete your pre-cleaning checklist

How often should a vehicle be detailed?

At least once per year. Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it in. Usually when selling a vehicle is when most people ever consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to a like new condition. That's why we urge our customers to think of auto detailing as a maintenance program the same as changing the fluids, getting a tune-up or rotating the tires. Most people don't realize that in most cases, it is less expensive to replace the engine than to replace a "factory paint job"! We recommend at least 4 to 6 times a year depending on your driving and car washing habits and how you store your vehicle. Is it parked inside or outside most of the time? Do you wash it every other day or maybe only once a month? How do you wash it? Do you spend so much time in your vehicle that you feel like it's your home? These are just some of the determining factors that we consider in recommending what maintenance schedule is best for you. 

When is the most critical time to get my car detailed?

Don't forget the winter months are the most crucial time to detail due to the rapid changes in temperature, road construction, salt and other elements that are especially hard on your vehicles exterior. Not to mention that the Magnesium Chloride they are using on the roads these days is proving to be even more harmful than we thought to the exposed surfaces of your car. While it's easy to rationalize that "it's just going to get dirty again anyway", properly applied sealant is your only defense! Plus it makes it easier to wash off all that harmful grime. 

Do you service fleet vehicles?

Yes, we would be glad to design a program to meet your specific requirements.

How do I pay?

We accept Cash, Check, Visa, MasterCard, American Express, Discover

Do you have service packages available if I want my vehicle detailed more often?

Yes, after your first detailing, we would be glad to design an auto detailing Maintenance Plan specifically for your vehicle. 

What if it rains right after you detail my car?

We monitor the weather daily with N.O.A.A. and if there is inclement weather in the forcast, we will contact you and give you the opportunity to re-schedule.

Do you use harsh chemicals?

No.  All of our cleaners and dressings are eco-friendly.

Can you remove bad odors from my car?

In most cases yes.

Are you insured for any damages caused by you or your equipment?

1st Out Apparatus Detail & Repair, LLC is fully insured for any damage caused by its workmanship or cleaning materials/equipment. Our cleaning materials are Eco Friendly meaning non-toxic, biodegradable, no bleaches or chlorine. We are extremely careful with our customer's property.

How do I make an appointment?

You can book online or call us.

What if I'm running late for my appointment?

When you know you will be delayed, please call us as we may be able to accomodate you, depending on our schedule any given day. If you are more than 15 minutes late without phoning us, we will consider your appointment a no-show. Please note there will be an additional fee of $100 for re-scheduling a no-show appointment. Please respect our time as we respect yours!

What happens if I need to re-schedule my appointment or I forget my appointment?

Appointments may be re-scheduled online with at least 24 hours of notice.
We send reminders to all appointments the day before your service. Please note there will be an additional fee of $100 for re-scheduling a no-show appointment. 1st Out Apparatus LLC reserves the right to waive this fee under certain circumstances.

How do I cancel my appointment?

At least 24 hours is required to cancel an appointment online.  However, if you know you cannot make your appointment, that you need to cancel, please call and let us know.  Please note there will be an additional fee of $100 for re-scheduling a no-show appointment.